Concierge

    Get in touch

    Speak with a wellness specialist Mon–Sat. We respond within 2 business hours.

    Business information

    Aura Wellness HQ LLC
    LLC
    159 N Wolcott St 415, Casper, WY 82001, US
    Mailing address only — no physical showroom.

    Phone: (254) 351-3844
    Email: support@aurawellnesshq.com
    Hours: Mon–Sat · 8am – 8pm ET

    Response time

    • Phone: answered live during business hours
    • Concierge email (support@aurawellnesshq.com): within 2 business hours
    • Consultation booking: next business day for non-instant slots
    • Warranty & service (support@aurawellnesshq.com): 1 business day
    • Returns & RMAs (returns@aurawellnesshq.com): 1 business day
    • Privacy requests (privacy@aurawellnesshq.com): up to 30 days (CCPA: 45)
    • Legal notices (legal@aurawellnesshq.com): 5 business days